Privacy Policy
Last updated: May 11, 2026
1. Information We Collect
We collect information you provide directly to us, including when you create an account, upload images, make purchases, or contact our support team. This may include your name, email address, payment information, and the images you upload for processing.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI portrait generation services
- Process your transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our services
3. Image Storage and Deletion
Your privacy is important to us. All uploaded photos are automatically and permanently deleted from our servers within 24 hours of upload. Generated portraits are stored securely and are only accessible to you through your account.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Third-Party Services
We use third-party services for payment processing (Stripe) and authentication. These services have their own privacy policies and we encourage you to review them.
6. Your Rights
You have the right to access, update, or delete your personal information at any time. You can manage your account settings or contact us at support@nanolook.app for assistance.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@nanolook.app